Resources

Info-Santé 811
Free and confidential telephone consultation service that allows you to quickly speak with a nurse regarding a non-urgent health concern. Available to anyone residing in Quebec, for themselves or for a loved one. In the event of an emergency or immediate danger, call 9-1-1 or go to the nearest emergency room.
Phone: 811

211 Québec
Information and referral service connecting individuals with community and social resources in their area. 211 can help you find support for housing, food assistance, mental health, seniors, families, emergency situations, and more.
Phone: 211
www.211qc.ca

Association québécoise de prévention du suicide (AQPS)
Free and confidential listening and support service for individuals experiencing emotional distress or suicidal thoughts, for concerned family members and friends, and for those bereaved by suicide.
Phone: 1-866-277-3553
www.aqps.info

Tel-Aide
Free, confidential listening service available at all times for individuals experiencing psychological distress, loneliness, or a difficult period in their lives.
Phone: 514-935-1101
www.telaide.org

Tel-Jeunes
Free, confidential, and professional listening and support service for children, adolescents, and young adults experiencing difficulties or psychological distress.
Phone: 1-800-263-2266
Text: 514-600-1002
www.teljeunes.com

Quebec Crisis Centres
Crisis centres provide free crisis intervention and psychosocial support services to individuals experiencing a difficult situation or significant emotional distress. Find a list of crisis centres throughout Quebec here.
www.centredecrise.ca/listecentres

Suicide Action Montréal
Free, confidential service available 24/7 for individuals experiencing emotional distress or suicidal thoughts, for concerned family members and friends, and for those bereaved by suicide. Listening, support, and referral services are available at all times.
Phone: 514-723-4000
www.suicideactionmontreal.org

Face à Face Montréal
A listening and intervention centre providing support to individuals experiencing isolation, financial insecurity, or psychosocial difficulties. Services include active listening, counselling, accompaniment, housing support, a helpline, and a mail reception service.
https://faceafacemontreal.org

Interligne
A support, listening, and information service for people concerned by sexual diversity and gender diversity. Services are free, confidential, and available 24 hours a day, 7 days a week.
https://interligne.com

Tel-Écoute, Tel-Aînés
A free and confidential listening service for adults aged 60 and over who are experiencing psychological distress, isolation, or a period of vulnerability, as well as for their caregivers. Available every day of the year, from 10:00 a.m. to 10:00 p.m.
Phone: 514-493-4484
www.tel-ecoute.org
Verify a Psychologist's License to Practice
https://www.ordrepsy.qc.ca/

Website of the Ordre des psychologues du Québec (Quebec Order of Psychologists)
https://www.ordrepsy.qc.ca/

Code of Ethics of the Ordre des psychologues du Québec
https://www.legisquebec.gouv.qc.ca/

Regulation Respecting the Keeping of Records and Consulting Offices of Psychologists
https://www.legisquebec.gouv.qc.ca/

Regulation Respecting the Conciliation and Arbitration Procedure for Psychologists' Accounts
https://www.legisquebec.gouv.qc.ca/

Privacy and Protection of Personal Information

Each psychologist at Fika Psychology Clinic, as an independent practitioner, is responsible for their own clinical practice and is committed to ensuring the protection of the personal information to which they have access.

Dr. Andréanne Laframboise also serves as the Privacy Officer for the personal information collected by the clinic. She oversees the implementation of and compliance with Law 25, as well as the Personal Information Protection and Electronic Documents Act (PIPEDA).

For any questions regarding confidentiality or the protection of personal information, we invite you to contact us by email at the following address: info@cliniquefika.com.